WEB & MOBILE PLATFORM · AI · PAYMENT
A solidarity marketplace for integration through work
VEM — Village de l'Étoile du Matin
- Sector
- Integration & social economy
- Crossfound roles
- Consulting · Agency
- Platforms
- Web & mobile
- Year
- [to complete]
The challenge
Enabling immigrants to integrate through work by offering everyday micro-services — odd jobs, gardening, personal care — to individuals and organizations, within a framework of trust.
Our answer
We designed and built a complete web and mobile platform: a clear service catalog, an AI assistant that helps clients describe their request, scheduling, secure payment, and a provider verification process.
What we delivered
01
Service catalog
Clear, bookable services, for both individuals and organizations.
02
AI configuration assistant
The client describes their need in natural language; the AI structures the request.
03
Scheduling & messaging
Appointments, client–provider exchanges and tracking of each assignment.
04
Secure payment
Online payment, flexible cancellation and refunds.
05
Verified providers
Mandatory document verification before any assignment.
06
Admin dashboard
Tracking of orders and provider performance.